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Current Openings

Store Manager – Indy Reads Books

Instructional Specialist (Literacy Instructor)

Instructional Specialist (ESL/ELL Instructor)

AmeriCorps Opportunity: WorkLiteracy Coach

 


Store Manager – Indy Reads Books

Summary:

At Indy Reads, our vision is to Make Central Indiana 100% Literate. With 1 in 6 Hoosiers reading at or below a fifth-grade level, our mission to promote and improve the literacy of adults and families in Central Indiana is needed now more than ever! We take a community literacy approach to teaching adult students and financial support for our programs is derived from sales at Indy Reads Books.

Indy Reads seeks a qualified store manager to supervise the daily operations at Indy Reads Books. The perfect candidate will be able to effectively manage time, multi-task, work independently, and manage a team of employees. Excellent interpersonal and verbal communication skills are needed, as well as honesty, and great customer service skills. This position plays a vital role in building and maintaining a vibrant store culture based on community impact and customer loyalty. As the staff leader, you set an example in providing best-in-class customer service to visitors and promotion of the Indy Reads mission.

This position will collaborate with Indy Reads leadership to support the Indy Reads mission through activities and events hosted by and at Indy Reads Books. This role requires the successful organization and execution of community and promotional events in addition to regular retail responsibilities. 

Primary Roles and Responsibilities:

  • Direct and actively participates in sales and service
  • Hands-on management of POS system and e-commerce site
  • Supervise the control of petty cash, manages inventory and merchandising of sales floor
  • Develop and implement all store policies and procedures
  • Adapt to changing business needs and procedures; adjusts store schedule as needed, determine payroll implications, implement operational directives
  • Complete and create required accounting reports and records in a timely manner
  • Convey organizational changes and messages in a timely manner
  • Effective and proactive communication with Indy Reads leadership of any needs
  • Works collaboratively with Indy Reads leadership and staff to build a cohesive team that innovatively works toward the vision of 100% literacy for all
  • Research and propose other revenue-generating opportunities the store may offer, including connecting potential donors to Development
  • Other duties as assigned

Regular retail responsibilities

  • Customer service
  • Maintain inventory
  • Maintain relationships with current and previous customers through exceptional customer service
  • Be available to assist Sales Associates during peak business hours by being present on the floor, along with providing input and feedback throughout the selling process, ultimately filling in wherever necessary
  • Meet or exceed sales expectations and formulate pricing policies by reviewing merchandising activities, determining additional needed sales promotions, authorizing clearance sales, and studying trends
  • Handle all customer complaints and refund requests within 24 hours, escalate as necessary
  • Analyze operations and financial statements for profitability ratios
  • Secure merchandise by implementing security systems and measures
  • Maintain operations by initiating, coordinating, and enforcing all program, operational, and personnel policies and procedures

Events

  • Develop events that tie into the Indy Reads mission and build community
  • Develop partnerships with organizations to increase the number of events held at the bookstore
  • Events management for performances, meetings, and community events held at the bookstore

Staff

  • Recruit, interview, orient, and train staff members 
  • Supervise, schedule, and review bookstore staff
  • Manage staff in meeting performance objectives, sales, and development goals
  • Evaluate and coach all staff members on a continual basis through monitoring and appraisal of their job results
  • Develop the skills of store staff to ensure customers receive the highest level of service through creating a customer-centric engaging environment, accurate product knowledge, and other components of customer service

Volunteer Management

  • Ensure a volunteer management system is in place to provide a positive experience for volunteers that utilizes their talents
  • Volunteer Scheduling
  • Volunteer Tracking
  • Volunteer Morale 

Marketing/PR

  • Network with surrounding businesses
  • Network in the community to develop and enhance organizational awareness
  • Provide support to Marketing for social media content and posts
  • Work with Marketing to provide content for the Newsletter
  • Provide info to Marketing for website management and updates
  • Weekly “events email” to media contacts
  • Ultimate responsibility for incoming Indy Reads Books email and info requests

Job Requirements

  • Bachelor’s degree required
  • 2 to 4 years professional development and/or fundraising experience
  • Advanced PC skills and expert proficiency in Google’s G Suite. (Salesforce experience desirable). 
  • Ability to work with minimal supervision – self-motivated & confident 
  • Desire to work nights and weekends
  • Ability to handle multiple projects simultaneously
  • Possess the ability to work well in an extremely fast-paced, ever-changing environment
  • Ability to work well with people from all backgrounds with varying degrees of experience
  • Ability to inspire, train, motivate, challenge, and supervise volunteers
  • Exceptional interpersonal skills, including the ability to create personal relationships and to communicate effectively and deliver exceptional customer service to a variety of stakeholders (i.e. donors, sponsors, and volunteers), both verbally and in writing

To Apply

Please submit a cover letter and resume to Human Resources: hr@indyreads.org. In your cover letter address the following:

  1. Why is the Indy Reads mission important to you and to the Central Indiana community?
  2. How does Indy Reads Books support the Indy Reads mission?
  3. How does your experience make you the ideal candidate for this position?

Instructional Specialist (Literacy Instructor)

Job Summary

At Indy Reads, our vision is to make Central Indiana 100% literate. With 1 in 5 Hoosiers reading at or below a sixth-grade ability, our mission to promote and improve the literacy of adults and families in Central Indiana is needed now more than ever!We take a community literacy approach to teaching adult students. Through an innovative social learning model, instructors are supported by a team of volunteer tutors in each dynamic classroom setting offered at partner locations throughout the Indianapolis area.

The Indy Reads program is an opportunity for each student to access comprehensive literacy education from an instructor-led and volunteer tutor-driven team. Using the Indy Reads curriculum, the Instructor will create individualized lesson plans that meet the unique needs of our students. The Instructor will also oversee student progress and lead and develop a team of volunteer tutors who will act as instructional aides. The goal of instruction will be to support individual adult literacy students in making continuous improvements in their reading, writing, language, and critical thinking skills across the disciplines by developing the underlying processes needed to develop these skills. Student progress will be measured using the TABE.

Location: Various

Reports To: Instructional Team Lead

Classification: Part-Time position

Responsibilities and Duties

Creating a Comfortable and Positive Learning Community:

  • Establishing a rapport with students
  • Promoting student self-efficacy and growth mindset
  • Evaluating and responding to individual student needs
  • Observing confidentiality of students and program information
  • Individualization

Lead students in a multi-level classroom (pre-primer to sixth grade):

  • Analyze and select diverse texts from traditional print, digital, and online resources that link to multiple ability levels and multicultural perspectives, and connect to students’ backgrounds, interests, and proficiency levels, for a class of up to 20 students
  • Design in-depth instruction to improve students’ abilities to read and understand varied text, and to spur student interest in more complex reading materials.
  • Coordinate tutors to maximize differentiation: Work with, support, and assist volunteer tutors in providing engaging 1-1 and small-group sessions.
  • Retain students by ensuring instructional content is relevant to individual specific adult students’ lives and goals.

Relevant, Dynamic Lesson Planning & Instruction

  • Write individualized lesson plans (ILPs).
  • Develop reading and writing instruction that is responsive to the diverse needs, interests and goals of our students, including ability levels.
  • Scaffold instruction to support student needs, such as: gradually increasing the amount of writing instruction students receive (e.g., resume, cover letter, research essay).

Use appropriate and varied instructional approaches supported by research for the following areas:

  • Comprehension, fluency, critical thinking, motivation, vocabulary, integrated writing, phonological processing development, etc.
    Administer appropriate assessments to identify, monitor progress, and measure effectiveness of intervention practices and students’ responses to instruction
    Communicate assessment results and effective strategies to staff in digital platforms

Other Duties

  • Plan collaboratively with Instructional Team Lead and other literacy instructors to implement high-leverage reading strategies.
  • Professional Development workshops will be held quarterly.
  • Meet consistently with Instructional Team Lead and fellow literacy team instructors to strengthen professional teaching knowledge and to stay current with professional literature, including the latest research on promising practices for adult literacy.
  • Uses existing technology effectively in the performance of duties.
  • Performs other work as required.

Qualifications and Skills

  • Bachelor’s degree in related field required. Educator license or degree preferred.
  • Minimum two years classroom instruction experience.
  • Experience working with students with learning differences and/or working with adults.
  • Training in the Orton-Gillingham, Lindamood-Bell, Barton or Wilson methods strongly preferred.
  • While performing the duties of this job, the employee is frequently required to use his/her hands to feel objects, tools or controls.The employee is regularly required to stand, walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this position include close vision, peripheral vision, and depth perception.

To Apply

Send your résumé and cover letter to Jennifer Malins, Chief Program Officer, at jmalins@indyreads.org.


Instructional Specialist (ESL/ELL Instructor)

At Indy Reads, our vision is 100% literacy for all. With 1 in 5 Hoosiers reading at or below a sixth-grade ability, our mission to promote and improve the literacy of adults and families in Central Indiana is needed now more than ever! We take a community literacy approach to teaching adult students. Through an innovative social learning model, instructors are supported by a team of volunteer tutors in each dynamic classroom setting offered at partner locations throughout the Indianapolis area.
The Indy Reads program is an opportunity for each student to access comprehensive literacy education from an instructor-led and volunteer tutor-driven team. The Instructor will provide basic, relevant language and literacy instruction through the use of technology and classroom instruction to provide an individualized learning experience. The instructor will oversee student progress, as well as a team of volunteer tutors who will act as instructional aides to provide a well-rounded language and literacy curriculum. The goal of instruction will be to support individual adult ESL/ELL students in making continuous improvements in their reading, writing, speaking, listening, and critical thinking skills in English. Student progress will be measured by the TABE CLAS-E.

Location: Varies

Reports To: Chief Program Officer

Classification: Part-Time position

Responsibilities and Duties

Creating a Comfortable and Positive Learning Community:

  • Establishing rapport with students
  • Promoting student self-efficacy and growth mindset
  • Evaluating and responding to individual student needs
  • Observing confidentiality of students and program information

Individualization:

  • Lead students in a multi-level classroom (Basic-High-Intermediate/Advanced): Analyze and select diverse texts from traditional print, digital, and online resources that link to multiple ability levels and multicultural perspectives, and connect to students’ backgrounds, interests, and English language proficiency levels, for a class of up to 20-25 students
  • Design in-depth instruction to improve students’ abilities to read and understand varied text, and to spur student interest in more complex reading materials.
  • Coordinate tutors to maximize differentiation: Work with, support, and assist volunteer tutors in providing engaging small group learning
  • Retain students by ensuring instructional content is relevant to individual specific adult lives and interests

Relevant, Dynamic Lesson Planning & Instruction:

  • Write lesson plans that include individualized activities for each group/level as well as activities that incorporate the entire class, such as pronunciation exercises, games, etc.
  • Develop English language instruction that is responsive to the diverse needs of the students, including background, education and ability level.
  • Scaffold instruction to support student needs, such as: gradually increasing the amount of writing instruction students receive (e.g., resume, cover letter, research essay).
  • Use appropriate and varied instructional approaches supported by research for the following areas: Comprehension, fluency, critical thinking, motivation, vocabulary, integrated writing, conversational English, phonological awareness, etc.
  • Use information from the TABE CLAS-E and classroom observations to monitor progress and measure effectiveness of intervention practices and students’ responses to instruction.
  • Communicate student challenges as well as effective strategies to staff.

Other Duties:

  • Training and Meetings: Plan collaboratively with other instructors and Instructional Team Lead to implement high-leverage reading strategies. Professional Development workshops will be held quarterly.
  • Meet consistently with Instructional Team Lead and ELL Instructors to strengthen professional teaching knowledge and to stay current with the latest research on effective practices for adult literacy.
  • Use existing technology effectively in the performance of duties.
  • Perform other work as required.

Qualifications and Skills

  • Bachelor’s Degree required.
  • ELL or TESOL background: Minimum two years classroom instruction experience OR ESL teaching certificate completion.
  • Experience working with students with learning differences or working with adults preferred.
  • Ability to speak other languages and experience living abroad a plus.
    While performing the duties of this job, the employee is frequently required to use his/her hands to feel objects, tools or controls. The employee is regularly required to stand, walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this position include close vision, peripheral vision, and depth perception.

To Apply

Send your résumé and cover letter to Jennifer Malins, Chief Program Officer, at jmalins@indyreads.org.


AmeriCorps Opportunity: WorkLiteracy Coach*

Indy Reads is pleased to offer AmeriCorps service opportunities in our Literacy/ABE and English Language Learner (ELL) Community Classrooms.

Position Description

Make a difference in the Indianapolis, Indiana community by becoming a WorkLiteracy coach at Indy Reads. Members will receive extensive training and tools to help adults who are learning how to read, speak English, and increase their job readiness skills. Through the extensive professional development and hands-on experience in this program, Members will develop presentation, coaching, and mentoring skills, and earn an education award for future higher education or to pay off existing higher-education debts. Members will serve under the supervision of Indy Reads program staff.

Specific Duties

  • Provide intensive literacy and English language tutoring and job readiness coaching to Community Classrooms students, at a minimum of 12 hours per week;
  • Under the guidance of an Indy Reads Instructor, help with lesson planning and curriculum development;
  • Present job readiness workshops on skills like active listening, problem solving, teamwork, critical thinking, and time management for students and other AmeriCorps members;
  • Assess student’s job readiness skills before and after instruction;
  • Serve as leaders in the classroom by continuously mentoring Community Classrooms volunteers; and
  • Take on special program projects as needed.

Necessary Skills

  • Interpersonal skills to work with a diverse group of individuals;
  • Working knowledge of computer software and multimedia tools; familiar with Microsoft Office suite and Google G Suite;
  • Interest in literacy issues;
  • For literacy, Members will ideally have a background in elementary education, special education and/or have been exposed to Orton-Gillingham, Lindamood-Bell or similar programs;
  • For ELL, Members should have either a TESOL certificate OR be proficient in another language OR have studied abroad. (Spanish proficiency is a huge plus);
  • Flexible schedule to accommodate regular evening and weekday duties;
  • Personal, reliable transportation to accommodate regular classroom visits to partner sites;
  • Ability to work effectively with adult learners and positively communicate with students requesting assistance; and
  • Solid data analysis and organizational skills including ability to think strategically.

Indy Reads will provide ongoing literacy, ELL and job readiness training to members. All members will work in Indianapolis, Indiana. Travel is necessary and members must have their own transportation. Some travel to training is provided.

Our Mission and Work

Indy Reads builds literacy, English language, and job readiness skills to empower adults and families to reach their full potential. For over 30 years, we’ve worked toward a vision of 100% literacy for all. High literacy levels give access to greater developmental, educational, and career opportunities, but current statistics show that 1 in 6 adults in Indiana read at or below a sixth-grade level. Our free, student-centered, Community Classrooms program is led by experienced instructors and trained volunteers. Community Classrooms programs include:

  • Literacy: Serves adults that read below a 6th grade level via individualized lessons for each student, and 1-1 or small group instruction with volunteer tutors.
  • ELL: Serves adults who want to learn English as a second language through Ventures curriculum, which is based on life-skills. Volunteer tutors work with students 1-1 or in small groups.
  • Certifications: Serves adults who read at more advanced levels and are looking to find a new career path or advance their job qualifications. We offer two options for those pursuing a career in customer service: a certification through the National Retail Federation or certification through the International Business Training Association’s Certified Business Professional course.

AmeriCorps members will provide students with the intensive, one-on-one literacy or ELL tutoring they need to develop their reading and English skills, as well as personalized coaching to help them succeed in our work training programs. This support allows Indy Reads to enact its mission to “empower adults and families to reach their full potential.”

Benefits

AmeriCorps Members serve half-time for 6-8 months with varying work hours and receive a modest living allowance in the form of a bi-weekly stipend and other benefits such as loan forbearance and an educational grant at the end of service. The position can accommodate candidates with other commitments by providing a flexible schedule to accomplish the service hours. Indy Reads provides individualized professional development, hands-on skills training specific to the field of education, and job readiness skills development in the form of weekly workshops and self-paced trainings, opportunities to build your resume and work portfolio, career counseling at the end of your service, and a staff mentor throughout the year to provide support and guidance. This program is available to all, regardless of race, color, disability, age, national origin, ethnicity, gender, gender identity, sexual orientation or religion.

To Apply

Send a cover letter and resume to americorps@indyreads.org.